Terms of Service

Qingdao Zishenghao Network Technology Co., Ltd. · Effective as of June 23, 2026

Company Name
Qingdao Zishenghao Network Technology Co., Ltd.
Registered Address
Room 13, No. 82, Dongtun Village, Jiangshan Town, Laixi City, Qingdao City, Shandong Province, China
Last revised: June 23, 2026
1

Acceptance of Terms

By accessing or using any website, application, platform, or service operated by Qingdao Zishenghao Network Technology Co., Ltd. (hereinafter referred to as "Company," "we," "us," or "our"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree with any provision of these Terms, you must immediately discontinue your access to and use of our services.

These Terms constitute a legally binding agreement between you (the "User," "you," or "your") and the Company. They govern your use of all services, content, features, and products offered by the Company, including but not limited to our website at zishenghao.shop and any associated subdomains, mobile applications, APIs, and communication channels.

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will become effective immediately upon posting the revised Terms on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically.

2

Definitions

For the purpose of these Terms, the following definitions shall apply:

3

Eligibility & Account Registration

To access certain features of the Services, you may be required to create an Account. When registering, you represent and warrant that:

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to notify the Company immediately of any unauthorized use of your Account or any other breach of security. The Company will not be liable for any loss or damage arising from your failure to protect your Account information.

Each registration is for a single user or a single legal entity only. You may not create multiple Accounts for the purpose of circumventing any restrictions imposed by the Company. We reserve the right to refuse registration, suspend an Account, or terminate access at our sole discretion.

4

User Obligations & Prohibited Conduct

You agree to use the Services only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations. You shall not, and shall not attempt to:

Violation of any of the above prohibitions may result in immediate suspension or termination of your Account and access to the Services, as well as legal action where applicable.

5

Services Description

Qingdao Zishenghao Network Technology Co., Ltd. provides a range of network technology services, including but not limited to internet technology consulting, software development, cloud-based platform services, digital solutions, and technical support. The specific features and functionality of the Services may vary depending on the plan or package you select.

We reserve the right to modify, update, suspend, or discontinue any aspect of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services. The Company makes reasonable efforts to ensure the availability and reliability of the Services; however, we do not guarantee that the Services will be uninterrupted, error-free, or secure at all times.

The Company may, from time to time, release beta versions of new features or services ("Beta Services"). Beta Services are provided "as is" and may contain bugs, errors, or other issues. Your participation in any Beta Services is voluntary, and the Company makes no representations or warranties regarding Beta Services.

Service-Level Commitment: We strive to maintain a service uptime of at least 99.9% on a monthly basis for our paid Services. In the event that we fail to meet this commitment, you may be eligible for a service credit as outlined in our Service Level Agreement, which is incorporated herein by reference.
6

Fees, Payments & Billing

Certain aspects of the Services may be provided free of charge, while others require payment of fees. All fees are stated in the currency specified during the checkout process and are exclusive of any taxes, duties, or levies imposed by any governmental authority, unless otherwise stated.

7

Intellectual Property Rights

As between you and the Company, the Company owns all right, title, and interest in and to the Services, including but not limited to the Platform, software, source code, object code, algorithms, designs, databases, graphics, user interfaces, logos, trademarks, service marks, trade names, and all intellectual property rights therein ("Company IP"). These Terms do not grant you any ownership or license rights in the Company IP except as expressly set forth herein.

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable, and personal license to access and use the Services for your internal business or personal purposes. You may not copy, modify, distribute, sell, or lease any part of the Services or the Company IP, nor may you reverse engineer or attempt to extract the source code of any software provided as part of the Services.

All suggestions, feedback, ideas, or enhancement requests provided by you to the Company regarding the Services shall become the sole property of the Company. The Company may use such feedback for any purpose without any obligation to you. Nothing in these Terms restricts the Company from using, developing, or commercializing any technology or service that may be similar to or competitive with any technology or service you may develop.

Trademark Notice: "Zishenghao" and any associated logos are trademarks of Qingdao Zishenghao Network Technology Co., Ltd. All other trademarks, service marks, and trade names appearing on the Services are the property of their respective owners. You may not use any trademark displayed on the Services without the prior written consent of the Company or the respective owner.
8

User Content & License

By submitting, uploading, or transmitting User Content to or through the Services, you retain all ownership rights in such User Content. However, you grant the Company a worldwide, royalty-free, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, and display your User Content solely for the purpose of providing, operating, improving, and promoting the Services.

You represent and warrant that: (a) you own all rights in and to your User Content or have obtained all necessary licenses, permissions, and consents to grant the licenses set forth in this section; (b) your User Content does not infringe upon the intellectual property rights, privacy rights, or other legal rights of any third party; and (c) your User Content complies with all applicable laws and these Terms.

The Company reserves the right, but has no obligation, to review, monitor, or remove any User Content that it determines, in its sole discretion, violates these Terms or is otherwise objectionable. You acknowledge that the Company does not pre-screen User Content but may use automated or manual processes to detect and address prohibited content.

9

Privacy & Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection and processing of your personal information as described in the Privacy Policy.

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

To the extent that you provide us with personal data of third parties (such as your employees, customers, or end users), you represent and warrant that you have obtained all necessary consents and have provided all required notices to such individuals under applicable data protection laws. You agree to indemnify and hold the Company harmless from any claims arising from your failure to comply with this obligation.

If you are located in the European Economic Area (EEA), the United Kingdom, or California (USA), additional rights may apply to you under the GDPR, UK GDPR, or CCPA, respectively. Please refer to our Privacy Policy for detailed information regarding your rights, including the right to access, rectify, erase, restrict processing, data portability, and object to processing.

10

Third-Party Services & Links

The Services may contain links to third-party websites, applications, or services that are not owned or controlled by the Company. The Company provides these links solely as a convenience and does not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party services.

You acknowledge and agree that the Company is not liable for any loss, damage, or claim arising from your use of or reliance on any third-party services. We encourage you to review the terms and privacy policies of any third-party services you access through our Platform. Your interactions with any third party are solely between you and such third party.

Certain third-party services may be integrated with our Services through APIs or other technical means. The availability and performance of such integrated services are dependent on the third-party providers. The Company does not guarantee the continued availability of any third-party integration and may modify or remove integrations at any time without prior notice.

11

Disclaimer of Warranties

THE SERVICES AND ALL CONTENT, FEATURES, AND FUNCTIONALITY THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

The Company does not warrant that: (a) the Services will meet your specific requirements or expectations; (b) the Services will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the use of the Services will be accurate, reliable, or complete; (d) any errors or defects in the Services will be corrected; or (e) the Services are free of viruses or other harmful components.

No advice or information, whether oral or written, obtained by you from the Company or through the Services shall create any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain implied warranties, so the above exclusion may not apply to you to the extent prohibited by applicable law.

12

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, INCLUDING BUT NOT LIMITED TO:

THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

The limitations set forth in this section shall apply even if the Company has been advised of the possibility of such damages and notwithstanding any failure of essential purpose of any limited remedy. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations may not apply to you in whole or in part.

13

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, subsidiaries, officers, directors, employees, agents, and licensors from and against any and all claims, demands, suits, judgments, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in connection with:

The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate fully with the Company in the defense of such claim. This indemnification obligation survives the termination of your Account and your use of the Services.

14

Termination & Suspension

These Terms remain in full force and effect until terminated by either party as set forth below. You may terminate your Account and these Terms at any time by providing written notice to the Company and discontinuing all use of the Services.

The Company reserves the right, in its sole discretion, to suspend or terminate your Account, access to the Services, or these Terms at any time, with or without cause, and with or without prior notice. Grounds for termination may include, but are not limited to:

Upon termination, your license to use the Services shall immediately cease, and you must discontinue all access to the Platform. The Company may, but is not obligated to, delete your Account and all associated User Content after a reasonable period following termination. Sections that by their nature should survive termination, including but not limited to Sections 7, 11, 12, 13, 15, and 16, shall survive any termination of these Terms.

15

Governing Law & Dispute Resolution

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Informal Dispute Resolution: Before filing any claim, you agree to first attempt to resolve any dispute informally by contacting the Company at support@zishenghao.shop. We will work together in good faith to resolve the dispute within thirty (30) days. If the dispute cannot be resolved informally, the aggrieved party may proceed as described below.

Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, interpretation, or breach thereof, shall be finally settled by arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its rules then in effect. The arbitration shall be conducted in Qingdao, Shandong Province, and the language of the arbitration shall be English. The award rendered by the arbitrator(s) shall be final and binding upon both parties.

Class Action Waiver: You and the Company agree that any proceedings to resolve disputes will be conducted on an individual basis only. Neither party may bring a claim as a plaintiff or class member in any class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding. If this specific provision is found to be unenforceable, then the arbitration agreement set forth above shall be null and void.

Injunctive Relief: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or confidential information without waiving the right to arbitrate the dispute.

16

Severability & Waiver

If any provision of these Terms is found by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties, and the remaining provisions of these Terms shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. All waivers must be in writing and signed by the party against whom enforcement is sought to be effective.

The Company's rights and remedies under these Terms are cumulative and are not exclusive of any rights or remedies provided by law or in equity. The exercise by either party of any right or remedy under these Terms or applicable law shall not preclude the exercise of any other right or remedy available to that party.

17

Entire Agreement & Amendments

These Terms, together with the Privacy Policy, any Service Level Agreement, any acceptable use policy, and any additional terms expressly incorporated by reference, constitute the entire and exclusive agreement between you and the Company concerning the subject matter hereof. They supersede all prior or contemporaneous understandings, agreements, negotiations, representations, and communications, whether written or oral, relating to such subject matter.

The Company reserves the right, at its sole discretion, to amend, modify, or update these Terms at any time. We will notify you of material changes by posting the revised Terms on our website and updating the "Last revised" date at the top of this page. Changes become effective immediately upon posting. Your continued use of the Services after the effective date of any such changes constitutes your acceptance of the revised Terms.

If you do not agree with any amendment, your sole and exclusive remedy is to terminate your Account and discontinue all use of the Services. We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check this page regularly for changes.

18

Contact & Notices

If you have any questions, concerns, complaints, or requests regarding these Terms or the Services, please contact us using the information below. We aim to respond to all inquiries within two (2) business days.

For legal notices, please direct all formal correspondence to the registered address above, marked "Attention: Legal Department - Terms of Service Matter." Legal notices shall be deemed effective upon the earlier of (a) confirmed receipt by the Company, or (b) five (5) business days after dispatch by registered mail or reputable courier service.

You agree that the Company may send you notices, disclosures, and other communications electronically (via email or through the Platform) or by physical mail to the address you provided during registration. It is your responsibility to ensure that your contact information remains accurate and up to date.

Language: These Terms are originally drafted in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail. All communications and notices under these Terms shall be in English unless otherwise agreed by the parties in writing.